Returns & Exchanges
At Molly Brown, we want you to be completely in love with your purchase; if you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your wardrobe updates remain effortless and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all Molly Brown tags are attached and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.